Were the fitters polite, helpful, and efficient during the installation?: Yes
Was the installation carried out to a high standard?: Yes
Was our communication with you clear and timely throughout the process?: Yes
Are you fully satisfied with the quality and performance of your New Wave Door?: Yes
Would you confidently recommend New Wave Doors to friends, family, or colleagues?: Yes
On a scale of 1–5, how would you rate your overall experience with New Wave Doors?: 5

Comments:
All Good Many Thanks

I am Very Happy with the installation of the doors. Thank you

Fantastic and Efficient – I could not be happier! Thank you New wave

Thank you for your time working with me – Fitters helped me, Lovely Lads!

I will truly say 100/100 this has been the most pleasant experience I have ever had from start to finish – office staff to fitters great customer service. Thank you all so much 100% happy.

Very easy company to deal with and excellent doors. Thanks!

Like our Business it is family run so you get that extra commitment given to customers from start to finish. Our fitters remembered us from when we ordered the doors from the Birmingham show. If any of our future projects needed them we would definitely have another set!

Not used them fully yet but amazing so far!

Great to work with and a very professional and friendly installation

Both fitters were professional and pleasant and the doors are exactly what I needed to finish my garden project. Thank you all at New Wave

Mark & Jim were so professional – fantastic team work very clean and cleaned up very well. obviously very proud of their workmanship and installation 100& amazing. Would definitely recommend this family run business and Mark & Jim. Fantastic job!!!

Were the fitters polite, helpful, and efficient during the installation?: Yes
Was the installation carried out to a high standard?: Yes
Was our communication with you clear and timely throughout the process?: Yes
Are you fully satisfied with the quality and performance of your New Wave Door?: Yes
Would you confidently recommend New Wave Doors to friends, family, or colleagues?: Yes
On a scale of 1–5, how would you rate your overall experience with New Wave Doors?: 5

fantastic team to work with from ordering to installing, office was outstanding going through the process step by step.

Nice Product. Jim was very courteous and clearly explained how the door worked.

Super Job today. Efficient and professional. Arrived promptly and left no mess.

A complementary can of recommended silicone spray would have been a nice touch!

Fitters were efficient & professional – would highly recommend

Were the fitters polite, helpful, and efficient during the installation?: Yes
Was the installation carried out to a high standard?: Yes
Was our communication with you clear and timely throughout the process?: Yes
Are you fully satisfied with the quality and performance of your New Wave Door?: Yes
Would you confidently recommend New Wave Doors to friends, family, or colleagues?: Yes
On a scale of 1–5, how would you rate your overall experience with New Wave Doors?: 5

Jim & Mark were first class in everyday could not wish for better service. Extremely satisfied – Best birthday present you could get

Were the fitters polite, helpful, and efficient during the installation?: Yes
Was the installation carried out to a high standard?: Yes
Was our communication with you clear and timely throughout the process?: Yes
Are you fully satisfied with the quality and performance of your New Wave Door?: Yes
Would you confidently recommend New Wave Doors to friends, family, or colleagues?: Yes
On a scale of 1–5, how would you rate your overall experience with New Wave Doors?: 5

Comments:
Excellent service, brilliant friendly fitters

Were the fitters polite, helpful, and efficient during the installation?: Yes
Was the installation carried out to a high standard?: Yes
Was our communication with you clear and timely throughout the process?: Yes
Are you fully satisfied with the quality and performance of your New Wave Door?: Yes
Would you confidently recommend New Wave Doors to friends, family, or colleagues?: Yes
On a scale of 1–5, how would you rate your overall experience with New Wave Doors?: 5

Comments:
Jim & Mark were brilliant

Were the fitters polite, helpful, and efficient during the installation?: Yes
Was the installation carried out to a high standard?: Yes
Was our communication with you clear and timely throughout the process?: Yes
Are you fully satisfied with the quality and performance of your New Wave Door?: Yes
Would you confidently recommend New Wave Doors to friends, family, or colleagues?: Yes
On a scale of 1–5, how would you rate your overall experience with New Wave Doors?: 5

Were the fitters polite, helpful, and efficient during the installation?: Yes
Was the installation carried out to a high standard?: Yes
Was our communication with you clear and timely throughout the process?: Yes
Are you fully satisfied with the quality and performance of your New Wave Door?: Yes
Would you confidently recommend New Wave Doors to friends, family, or colleagues?: Yes
On a scale of 1–5, how would you rate your overall experience with New Wave Doors?: 5

Comments:
Fast and efficient installation

Were the fitters polite, helpful, and efficient during the installation?: Yes
Was the installation carried out to a high standard?: Yes
Was our communication with you clear and timely throughout the process?: Yes
Are you fully satisfied with the quality and performance of your New Wave Door?: Yes
Would you confidently recommend New Wave Doors to friends, family, or colleagues?: Yes
On a scale of 1–5, how would you rate your overall experience with New Wave Doors?: 5

Comments:
Very Pleased Thank you

Were the fitters polite, helpful, and efficient during the installation?: Yes
Was the installation carried out to a high standard?: Yes
Was our communication with you clear and timely throughout the process?: Yes
Are you fully satisfied with the quality and performance of your New Wave Door?: Yes
Would you confidently recommend New Wave Doors to friends, family, or colleagues?: Yes
On a scale of 1–5, how would you rate your overall experience with New Wave Doors?: 5

Jim and Mark were very professional and helpful to assist over an issue to install the doors. Would highly recommend New Wave Doors and the installers for completing our work. Thanks Both

Were the fitters polite, helpful, and efficient during the installation?: Yes
Was the installation carried out to a high standard?: Yes
Was our communication with you clear and timely throughout the process?: Yes
Are you fully satisfied with the quality and performance of your New Wave Door?: Yes
Would you confidently recommend New Wave Doors to friends, family, or colleagues?: Yes
On a scale of 1–5, how would you rate your overall experience with New Wave Doors?: 5

Comments:

Thank you very much!

Great doors – have been looking forward for these doors to be installed – will be recommending New Wave Doors to friends and family!

Were the fitters polite, helpful, and efficient during the installation?: Yes
Was the installation carried out to a high standard?: Yes
Was our communication with you clear and timely throughout the process?: Yes
Are you fully satisfied with the quality and performance of your New Wave Door?: Yes
Would you confidently recommend New Wave Doors to friends, family, or colleagues?: Yes
On a scale of 1–5, how would you rate your overall experience with New Wave Doors?: 5

Great Training, Very Efficient

nice easy install – completed quickly and looks great

Super pleased – doors look and work fantastic. Many Thanks!

delighted with the workmen who came to fit the doors. Courteous, helpful and patient

arrived early, very polite, professional – talked through operation with good explanation. All in all very happy with doors and thank you!

Great Job, Knowledgeable and helpful fitters. Thank you!

We discovered New Wave at an expo and loved the concept and benefits that this solution gave us. We placed a deposit at the show.
I have to be honest, I was a little concerned when I read some of the comments on Trustpilot but went back to them and heard them out. As well as reading reviews on other sites. Claire hand held the install all the way through the process and we were very pleased with the communication.
It was Jimmy who I met at the show that came and installed and all went well and very pleased with the final product.
Yes it is early days but so far very confident we have made the right choice.
It is great to support a fmaily buisness and sometimes have placed my trust in this product.

I can’t recommend New Wave Doors highly enough! From start to finish, the entire experience was flawless. The team was incredibly professional and communicative, keeping me updated at every step of the process—from my initial inquiry right through to the installation. The quality of the doors is outstanding; they’ve completely transformed my home and feel so well-made. The installation team was top-notch—efficient, friendly, and meticulous, ensuring everything was perfect before they left. If you’re looking for a company that excels in quality, communication, and service, New Wave Doors is the one to choose. Five stars all the way!

Really happy with our new door from New Wave. It looks great—something a bit different, which is exactly what we were after. The team were super helpful the whole way through, just easy to deal with and genuinely nice. Would definitely recommend